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Afiniti banner featuring Harini Gokul's circular portrait and the text 'Board of Directors' on a blue gradient background with the Afiniti logo on the left.
Harini Gokul to join Afiniti’s Board as AI Redefines the Role of the Contact Center
  • June 18, 2026
Afiniti logo on dark blue banner with the title 'The Outcome Gap in Contact Center AI' in white and light blue letters.
The Growing Gap Between Contact Center AI Investment and Business Outcomes
  • June 15, 2026
Press Release Announcement
Afiniti Delivers First Unified AI Decisioning Platform for Enterprise Contact Centers that Protects & Grows Customer Lifetime Value
  • May 28, 2026
Afiniti banner: slogan 'AI That Connects Every Decision to an Outcome' on a blue gradient background with subtle circular pattern.
The Contact Center Is a Retention Battlefield. Here Is What We Built to Win It.
  • May 28, 2026
afiniti logo with the title 'Responsible AI Corner' on a light blue circular-gradient banner
Transparency in AI: Building Visibility, Accountability, and Trust
  • May 12, 2026
Fairness in AI
Fairness in AI: Designing Technology That Works Better for Everyone
  • April 15, 2026