CX AI in financial services
Afiniti has been working with leading financial services providers since 2014.
By implementing Afiniti’s AI technology, our financial services clients are able to measurably increase loyalty, collect outstanding balances, and efficiently address customer needs.
How Afiniti delivered for a regional bank
Afiniti improves the outcomes that matter most to financial services companies
Increased digital usage
Increased up &
promoter score (NPS)