Graeme is Vice President of Global Delivery for the APAC region at Afiniti. He is a results-driven, collaborative leader with exceptional communication skills. In his role, Graeme orchestrates high-performing teams to surpass organizational goals, increase revenue, and improve operational efficiency.
Prior to joining Afiniti, Graeme held a variety of roles with Genesys and helped clients personalize over 70 billion omnichannel customer experiences annually. His various roles included work across acquisitions, product strategy, professional services, pre-sales, and product management.
Graeme is proud to bring innovative artificial intelligence solutions to life with over 20 years of success in improving the customer experience for clients ranging from Fortune 500 businesses to startups.
Graeme holds his Bachelor of Business and Computer Science from the University of Auckland. In his free time, Graeme can be found spending time with his family and enjoying outdoor activities. Most mornings, Graeme can be found riding his bike or in the water.