Alessio is a Client Data Service Manager at Afiniti. He is responsible for the analysis of client data, including identification, design, implementation, and refinement of all data-related operations, to create effective AI models.
Previously, Alessio served as Business Intelligence Specialist and Project Manager at Energent, where he worked on TIM projects for over 13 years. He had substantial experience gathering information from stakeholders, analyzing Genesys computer telephony integration (CTI) data, as well as designing ETL processes and analytical dashboards. In his career, he helped many clients to better understand customer care processes through data analysis.
Alessio is passionate about science and Japanese culture. He loves traveling, trekking, reading, and listening to heavy metal.