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How Afiniti Can Improve Customer Satisfaction in Telecommunications
December 15, 2022

How Afiniti Can Improve Customer Satisfaction in Telecommunications

How Afiniti Can Help Facilitate Growth in Insurance
December 13, 2022

How Afiniti Can Help Facilitate Growth in Insurance

How Afiniti’s AI Can Improve Collections
September 20, 2022

How Afiniti’s AI Can Improve Collections

LivePerson and Afiniti: Integrating artificial intelligence technologies to create better conversations and a more customized experience
September 13, 2022

LivePerson and Afiniti: Integrating artificial intelligence technologies to create better conversations and a more customized experience

Responsible AI – not sentience – is crucial for today’s business transformation
July 01, 2022

Responsible AI – not sentience – is crucial for today’s business transformation

How AI Pairing Leads to Better Customer Conversations
October 26, 2021

How AI Pairing Leads to Better Customer Conversations

No Jitter: How to Turn Your Contact Center Into a Profit Center
October 12, 2021

No Jitter: How to Turn Your Contact Center Into a Profit Center

WSJ: Your Call May Be Recorded (and Analyzed by a Bot)
May 06, 2021

WSJ: Your Call May Be Recorded (and Analyzed by a Bot)

Afiniti Pairs with Ignite Worldwide
April 30, 2021

Afiniti Pairs with Ignite Worldwide

Sparking interest in tech careers with Ignite Worldwide
February 17, 2021

Sparking interest in tech careers with Ignite Worldwide

Infographic: The History of Artificial Intelligence
October 27, 2020

Infographic: The History of Artificial Intelligence

Infographic: The History of the Contact Center
October 15, 2020

Infographic: The History of the Contact Center

Infographic: Customer Preferences for Business Communications
October 01, 2020

Infographic: Customer Preferences for Business Communications

Podcast: Cecilia Braggiotti on AI in Sales and Customer Service
September 08, 2020

Podcast: Cecilia Braggiotti on AI in Sales and Customer Service

The Rise of the Essential Worker
April 24, 2020

The Rise of the Essential Worker

CCO Tom Inskip shares 3 key considerations for implementing AI in Forbes
February 26, 2020

CCO Tom Inskip shares 3 key considerations for implementing AI in Forbes

WSJ on how tech companies are using AI to optimize customer service
August 06, 2019

WSJ on how tech companies are using AI to optimize customer service

What's the right amount of AI regulation?
May 03, 2019

What's the right amount of AI regulation?

Les Echos: Télécoms : la difficile modernisation des centres d'appels
February 18, 2019

Les Echos: Télécoms : la difficile modernisation des centres d'appels

Afiniti Welcomes AI Expert Dr. Kai-Fu Lee for Book Discussion
November 07, 2018

Afiniti Welcomes AI Expert Dr. Kai-Fu Lee for Book Discussion

Wyatt Roy Speaks with Alan Kohler on the Constant Investor
May 21, 2018

Wyatt Roy Speaks with Alan Kohler on the Constant Investor

 Avaya & Afiniti: Bringing AI to Contact Center Near You
April 23, 2018

Avaya & Afiniti: Bringing AI to Contact Center Near You

La Tribune interviews Afiniti’s GM of France, Jérôme de Castries
March 03, 2018

La Tribune interviews Afiniti’s GM of France, Jérôme de Castries

10 Best Tech Startups in Washington, D.C.
December 07, 2017

10 Best Tech Startups in Washington, D.C.

Afiniti to partner with Avaya on transformational new AI initiative
October 31, 2017

Afiniti to partner with Avaya on transformational new AI initiative

Robots may not take your job after all, says Forbes
August 17, 2017

Robots may not take your job after all, says Forbes

What Wyatt Roy did next: Afiniti
February 06, 2017

What Wyatt Roy did next: Afiniti

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