McKinsey & Company - Partnership & strategic alliance with Afiniti

Afiniti and McKinsey & Company formed a global strategic alliance in 2014.

Together we deliver customer experience improvement through our proprietary analytics and call flow technology and McKinsey’s strategic and operational advisory services.

We jointly serve customers around the world with an integrated service offering, combining McKinsey’s global footprint and Afiniti‘s transformational technology.

Find out how we jointly serve clients

McKinsey & Company website

Our BPO Partners

Afiniti works seamlessly across all existing major telephony processes.

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Afiniti Agents

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the quality of their calls.

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