As a Project Manager Deployment, you will responsible for end to end deployment at client site.
You will work as a focal point of reference for Client at all stages of Afiniti Deployment and ensure timely and smooth resolution of all deployment-related issues, by coordinating with internal stake holders at all levels. You will be responsible for leading the team assigned from different function to work on afiniti deployment.
Develop relationships with Product stakeholders at client side to enable communication and obtain credible client specific organizational and operational details and coordinate these details with afiniti functions assigned on deployment.
Drive the projects assigned from inception to implementation and ensure a graceful handoff of successfully deployed/ completed projects to the Technical Support Team, Client Support Manager and Account Manager.
Resolve problems by working as a contact person between our company and our clients. This includes coordinating with GD Leads as well as other key players (on and off shore).
Review all Technical and Business documentation provided as part of deliverables and ensure these conform to the standards setup internally and client standards before sharing with client technical teams.
Supervise Technicians assigned to the project from internal teams. Technicians involved are; Operational Reporting Engineers, Systems Integration and Deployment Engineers, Database Engineers, Network Engineers, Systems Support Engineers, Business Analytics and Artificial Intelligence Engineers/ Analysts to ensure timely and accurate deliverables to meet milestones.
Collect business requirements and perform trend analysis for client satisfaction and profitability
Gather client reports and conduct complex data analysis and synthesis
Support the client through internal processes in order to execute timely deployments
Prepare SOW(s) based upon customer requirements working with the Afiniti GD Team
Maintain accurate and detailed documentation and system information for projects assigned
Submit status reports to management summarizing completed projects/tasks
A Bachelor’s degree preferably in Computer Science/Technology/ Management Information Systems; Master’s degree is ideal
A Minimum of 7 years of experience with 2+ years of PM exposure and preferably PMP Certified
Above average skills in relational database management systems, SQL and networks design
Ability to manage technicians assigned to projects adequately and resolves any issues between teams amicably
Ability to manage strong client relationship and understand client corporate organizational structure
Experience writing and comprehending technical reports and design documents
Knowledge of MS Project, Atlassian Jira and other Project management tools
Exceptional communication and team management skills
Please contact us if you need any information/assistance regarding the recruitment process.
Afiniti is an Equal Opportunity Employer.
Afiniti provides equal employment opportunities (EEO) to all employees and applicants for employment, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation.
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