As a Deployment Engineer, you will be responsible for providing technical expertise for Telephony Platforms (Avaya, Genesys, Cisco etc.) to ensure smooth deployment and integration of Afiniti with clients’ telephony infrastructure environment.
You will work as a Telephony Technology Expert and coordinate with clients’ technical counterparts to assess technical environment and ensure smooth integration with their telephony platforms.
Job Responsibilities & Requirements
Responsible for outlining product features requirements and customer delivery
Understanding of distributed applications/object oriented and multi-threaded programming is a plus
Expertise in SQL programming, relational databases to generate reports for analysis
Demonstrated ability to adopt new technologies swiftly and recommend appropriate technologies for real-time business opportunities
Excellent communication, analytical and problem solving skills
Technical discovery and feasibility of integration for Afiniti
Designing Technical Deployment plan and its execution for Afiniti
Liaising with other product vendors for integration
Facilitating all engineering and other deployment functions in the organization
Facilitating engineering functions to work with telephony platforms vendors (Avaya, Genesys, Cisco etc.) to acquire Afiniti product certification
Responsible for setting up Telephony Environment Lab setup and its maintenance, to test clients’ environment
Responsible for User Acceptance Testing for Afiniti implementation
Completing product integration design and documentation
Explaining Afiniti product & Telephony platform trainings to client and other internal users
Conducting Afiniti product integration workshops
Ability to work well with cross functional teams
Minimum of a Bachelor’s degree in Computer Sciences or Engineering
Entry to mid-level professionals
Minimum 2-5 years of experience with working with Telephony Platforms (Avaya/Genesys/Cisco); having certification in any of these would be highly preferred
25% to 50%
Please contact us if you need any information/assistance regarding the recruitment process.
Afiniti is an Equal Opportunity Employer.
Afiniti provides equal employment opportunities (EEO) to all employees and applicants for employment, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation.
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