Afiniti invites applications for Deployment Engineer – Global Deployment. For this role, we prefer someone who is fluent in English and French OR English and Italian.
As a Deployment Engineer, you will responsible for providing technical expertise for Telephony Platforms (Avaya, Genesys, Cisco etc.) to ensure smooth deployment and integration of Afiniti with Clients’ telephony infrastructure environment. You will work as a Telephony Technology Expert and coordinate with clients’ technical counterparts to assess the technical environment and ensure smooth deployment from the perspective of telephony platforms.
Responsible for outlining product features requirements and customer delivery
Designing Technical Deployment plan and its execution for Afiniti
Liaising with other product vendors for integration
Facilitating all engineering and other deployment functions in the organization.
Responsible for working with telephony platforms vendors (Avaya, Genesys, Cisco etc.) to acquire Afiniti product certification
Handling Telephony Environment Lab setup and its maintenance, to test client’s environment
Facilitating User Acceptance Testing for Afiniti implementation
Completing Product integration documentation
Training client and internal users on the Afiniti product & Telephony platforms
Conducting Afiniti product integration workshops
Experience & Education
Bachelor’s degree preferably in Computer Science/Technology/ Management Information Systems; Master’s degree is ideal.
Minimum 2-5 years of experience with working with Telephony Platforms (Avaya / Genesys / Cisco), having certification in any of these would be highly preferred.
Proficiency in C++ and/or .NET and/or SQL programming, relational databases and multi-tiered/web-based software development
Demonstrated ability to adopt new technologies swiftly and recommend appropriate technologies for real-time business opportunities.
Background in multi-process programming using .NET Remoting or WCF or similar technology a plus
Engineers with telephony experience highly preferred
2+/ 5+ years relevant experience
Please contact us if you need any information/assistance regarding the recruitment process.
Afiniti is an Equal Opportunity Employer.
Afiniti provides equal employment opportunities (EEO) to all employees and applicants for employment, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation.
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