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{"id":24304,"date":"2026-09-23T16:07:56","date_gmt":"2026-09-23T16:07:56","guid":{"rendered":"https:\/\/www.afiniti.com\/?post_type=video&#038;p=24304"},"modified":"2026-09-23T16:08:46","modified_gmt":"2026-09-23T16:08:46","slug":"beyond-containment-where-cx-and-efficiency-finally-meet","status":"publish","type":"video","link":"https:\/\/www.afiniti.com\/video\/beyond-containment-where-cx-and-efficiency-finally-meet\/","title":{"rendered":"Beyond Containment: Where CX and Efficiency Finally Meet"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24304\" class=\"elementor elementor-24304\" data-elementor-post-type=\"video\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e01b9d2 video-wrapper e-flex e-con-boxed e-con e-parent\" data-id=\"e01b9d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4749b0 elementor-widget elementor-widget-video\" data-id=\"b4749b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/1229175825?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=0&amp;portrait=0&amp;byline=0#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a413cf elementor-widget elementor-widget-heading\" data-id=\"5a413cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Beyond Containment: Where CX and Efficiency Finally Meet<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f9ace8 elementor-widget elementor-widget-text-editor\" data-id=\"2f9ace8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Afiniti&#8217;s Chief Growth Officer, Chris Karp, and CCW Digital&#8217;s Senior Content Analyst, Audrey Steeves, explore why containment and true resolution aren&#8217;t the same thing.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":24308,"menu_order":0,"template":"","tags":[26],"page-category":[],"class_list":["post-24304","video","type-video","status-publish","has-post-thumbnail","hentry","tag-isfeatured"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2.1 - 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