{"id":14314,"date":"2025-08-12T06:13:49","date_gmt":"2025-08-12T06:13:49","guid":{"rendered":"https:\/\/www.afiniti.com\/?post_type=video&p=14314"},"modified":"2026-03-13T18:02:50","modified_gmt":"2026-03-13T18:02:50","slug":"tim","status":"publish","type":"video","link":"https:\/\/www.afiniti.com\/video\/tim\/","title":{"rendered":"TIM: How AI and Flexibility Drive Exceptional Customer Service"},"content":{"rendered":"\t\t