{"id":6162,"date":"2019-04-08T16:27:26","date_gmt":"2019-04-08T16:27:26","guid":{"rendered":"https:\/\/website23-prsrhearfpxnbzqh.afiniti.io\/?p=6162"},"modified":"2026-03-09T19:01:16","modified_gmt":"2026-03-09T19:01:16","slug":"o2-names-afiniti-best-partner-for-innovation","status":"publish","type":"post","link":"https:\/\/www.afiniti.com\/o2-names-afiniti-best-partner-for-innovation\/","title":{"rendered":"O2 Names Afiniti “Best Partner for Innovation”"},"content":{"rendered":"
Last week at the O2 Partner Awards, Afiniti was named \u2018Best Partner for Innovation\u2019 in 2018. We truly appreciate the O2 team and their recognition of our long-standing, successful partnership.<\/h6>\n

Afiniti and telecommunications provider O2<\/a> first partnered in 2015 and have forged a strong relationship in which Afiniti EBP\u2122 intelligently routes approximately 3 million calls per month placed to O2 on the basis of behavior. As a result, O2 is seeing $20 million in annualised incremental revenue, 8% churn reduction, and 15,000 annual incremental saves.<\/p>\n

We look forward to continuing to provide our partner with measurable gains in profitability and customer satisfaction.<\/p>\n

\"\"<\/p>\n

Attendees included Ian Hayhoe, Gareth Turpin, Malcolmn Cubitt, and our own Caroline Langan, Davide Caramelli, and Jay Duffy.<\/p>\n","protected":false},"excerpt":{"rendered":"

Last week at the O2 Partner Awards, Afiniti was named \u2018Best Partner for Innovation\u2019 in 2018. We truly appreciate the O2 team and their recognition of our long-standing, successful partnership. Afiniti and telecommunications provider O2 first partnered in 2015 and have forged a strong relationship in which Afiniti EBP\u2122 intelligently routes approximately 3 million calls […]<\/p>\n","protected":false},"author":7,"featured_media":13105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[22],"tags":[32],"class_list":["post-6162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partnerships","tag-latest-thinking"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t